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Disclaimer: This integration is not endorsed by WhatsApp Inc. Utilize WhatsApp Business API to seamlessly and efficiently communicate with Pipedrive customers. This application allows you to **send and receive WhatsApp messages** directly from within any Person, Organization or Deal. Furthermore, view the complete **chat history** and conduct conversations from the WABA panel. View the details of each message sent and received as notes within the contact. Receive real-time **in-app and desktop notifications** for incoming WhatsApp messages. The Pipedrive admin can allow multiple users to **utilize a single WABA number** without sharing the credentials. Access the **WABA Inbox**, a dashboard to view and manage all your WhatsApp conversations cumulatively. Here you can *name* and *label* each contact to keep track of the status. *Assign conversations* to yourself or any other Pipedrive user. The WABA Inbox allows multiple Pipedrive users to simultaneously manage all WhatsApp conversations in one place. Easily access your Facebook-approved message templates and send messages to contacts. *Add Notes* within the conversation to keep track of the happenings of the contact. *Pin any message* to access important details instantly. Setup *Reminders* within any conversation to connect with customers at the perfect time. *Filter conversations* based on the assignee, label and so on. Also, search for a particular contact and initiate a conversation with new contacts in no time.

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