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With PhoneMondo, you can connect your phone system to Pipedrive and see contacts and organizations' data in the callerID notification window whenever the phone rings. Use PhoneMondo to create contacts and organizations with a single click from the notification window and without re-entering the data in Pipedrive. All phone calls are logged with their respective contacts in Pipedrive. You can initiate Phone calls with a hotkey or by clicking on any phone number in Pipedrive. PhoneMondo is a cloud CTI and callerID notification solution that helps to make telephony in your company much more effective. PhoneMondo looks up data in different data sources, like online phone directories and CRM systems, whenever your phone rings. It then shows additional information about the call on your desktop, in your web browser and/or on your mobile phone, helping you decide on whether or not take the call. Calls can be rejected and forwarded with a single click. Notes, tasks, opportunities and other helpful data will prevent you from wasting time while searching for data or letting the caller spell their name and address. All calls are stored in a call history in the cloud. Various reports help you understand the telephony usage in your company and detect any problems, e.g., at which time of day customers have to wait too long until the call is picked up.

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