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Nectar Desk
Nectar Desk · Kostenpflichtig
Nectar Desk – the most efficient tool to make calls and send SMS directly from Pipedrive
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REVIEWS
5
⌀ RATING
4.0
REVIEWS/TAG
REV/INSTALL
INSTALLS
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BESCHREIBUNG
Nectar Desk is an efficient, cloud-based call center software. This affordable app is the optimal solution for your business needs. Use your computer to make and take calls with our software. It works with your desk phone and your cellphone and offers user-friendly messaging, ticketing and chatting systems. Nectar Desk gives you full access to reporting and analytics as well as many other features. All calls and messages will be logged under the connected deals and contacts in Pipedrive as an activity or note. It’s a highly efficient and convenient way to keep all the information about the call or SMS in one place. We are constantly improving the integration process and provide our customers with various helpful options such as: - Rerouting of incoming calls to contact owners, with priority over other agents - Dispositions and disposition notes which stand for the result of the call or SMS and are displayed in the Pipedrive log - Call recording URLs to offer you the possibility to listen to conversations - Send a pre-recorded message with voicemail Drop - Click-to-Call and Click-to-SMS extensions and many others
REVIEWS (5)
★★★☆☆13.6.2023
I am having some issues with being able to pin my notes. They are technically pinned, but in reality they aren't. And when I am scheduling calls they don't appear in the lead page. So, no notes no calls scheduled visible... Frustrating is a very mild way to express how I feel...
★☆☆☆☆2.3.2020
Great app, but they cancel it and won't let you in until you give them your facebook and linkedin profiles as well as your website. Also need a company email to make an account. Still don't know why they this info. Couldn't get it working. Had tech support on and they didn't know either. They have deleted my account before I could. Found Just Call that does it all with a gmail, no facebook or website, Its work right out of the box and I did all that with out the need for tech support.
★★★★★26.9.2019
We are delighted with Nectar Desk. The support, the sales and the team, in general at Nectar are very professional, very knowledgeable and easy-going. The platform is evolving quite rapidly, and the team is listening for our needs, suggestions and even complaints. Fantastic. We strongly recommend Nectar Desk to anyone involved with calling whatever the format. Louise, Starkad.
★★★★★12.9.2019
Nectar Desk is a great solution because I can easily make calls and send SMS from my PD. And the log appears under the required deal right after the call. The Nectar support guys are always answering my questions quickly and help to figure out all my stuff
★★★★★30.10.2018
It's the best on the market. Disclosure: I work for Nectar Desk :)