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Genesys Cloud for Pipedrive
Keyboard Logic · Communicate with leads · Gratis
An app extension for agents to control customer interactions within Genesys Cloud directly in Pipedrive
REVIEWS
1
⌀ RATING
5.0
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FEATURES · WAS DIE APP KANN
- Genesys Cloud — Seamlessly combines the capabilities of Genesys Cloud and Pipedrive. Features include click-to-dial, inbound screen pops, contact search and more.
WETTBEWERB · COMMUNICATE WITH LEADS
| App | Reviews | Rating | Momentum |
|---|---|---|---|
| API4Com - API de Voz | 122 | 4.5 | — |
| Acuity Scheduling for Pipedrive | 4 | 3.5 | — |
| AideRing | 0 | 0.0 | — |
| Aircall | 28 | 4.0 | — |
| Allô: AI Second Business Phone | 7 | 4.5 | — |
| AloTech | 0 | 4.0 | — |
| AloTech Softphone CTI | 0 | 0.0 | — |
| Aloware Contact Center | 3 | 4.0 | — |
🤖 FEATURE-GAP · WO 20 % BESSER
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💰 MONETARISIERT
Gratis
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📊 SKALA
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SCREENSHOTS
BESCHREIBUNG
An app extension for agents to control customer interactions within Genesys Cloud directly in Pipedrive
**Features**
- Customizable app extension to control [Genesys Cloud CX](https://www.genesys.com/genesys-cloud) interactions.
- Search for a specific Pipedrive contact from Genesys Cloud.
- Click to Call functionality in Pipedrive to create a new Genesys Cloud voice interaction.
- Inbound calls associated with contacts in Pipedrive
- Pipedrive call log updated from within Genesys Cloud interaction log.
- Screen pop for associated record in Pipedrive based on the Genesys Cloud interaction.
REVIEWS (1)
★★★★★24.5.2024
Genesys Cloud connector widget is working fine.